Privacy Policy

Glow Up Your Site ("we", "us", "our") builds and hosts WordPress websites. This Privacy Policy explains what information we collect through glowupyour.site, how we use it, and the choices you have. By using this website you agree to the practices described below. Our Terms & Conditions cover the rest of the relationship.

Information We Collect

We only collect information you choose to give us, plus a small amount of technical data needed to run the site securely.

• Contact & enquiry details. When you submit a form (for example to request a free preview), we collect the name, email address, website URL, and any message you provide.
• Technical data. Like most websites, our servers and security provider automatically log IP addresses, browser type, and pages visited to keep the site fast, available, and protected from abuse.
• Cookies. We use a small number of cookies for essential functionality (such as remembering your light or dark theme preference) and, where enabled, for anonymous analytics.

How We Use Your Information

• To respond to your enquiry and prepare the free preview or quote you asked for.
• To provide, maintain, secure, and improve the website and our services.
• To send you information you have requested about your project. We do not send marketing email unless you have opted in, and you can unsubscribe at any time.

Cookies & Analytics

We ask before anything optional is set. On your first visit a banner lets you accept or reject non-essential cookies, and you can change that decision at any time through the cookie preferences link at the foot of every page.

Strictly necessary cookies keep the site working: remembering whether you chose the light or dark theme, keeping forms secure, and storing your cookie choice itself. These cannot be switched off. Analytics cookies, if you accept them, tell us in aggregate which pages people find useful; they are not used to identify you. Marketing cookies, if you accept them, include the Meta (Facebook) Pixel, which sets a _fbp cookie so we can measure whether an advert led somewhere and avoid showing you the same thing repeatedly; this shares data with Meta. Neither is loaded at all until you say yes. Nothing optional loads until you say yes, and withdrawing consent clears the cookies it set. You can also control or delete cookies through your browser settings at any time.

Third-Party Services

We rely on a small set of trusted providers to operate the site, including our hosting provider, a content-delivery and security network, and email delivery for form submissions. These providers process data only on our behalf and are not permitted to use it for their own purposes. We never sell your personal information.

Data Retention

We keep enquiry and contact details only as long as needed to respond to you and to maintain a record of our correspondence, after which they are deleted or anonymised. Security and server logs are retained for a limited period and then removed.

Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.

Data Security

The site is served over encrypted HTTPS and sits behind a security network that helps protect against common threats. While no method of transmission over the internet is completely secure, we take reasonable technical and organisational measures to safeguard your information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Significant changes will be made clear on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, email us at [email protected].